How we collect, use, and protect your personal information in line with Indian data protection law.
Compliant with DPDP Act 2023 · IT Act 2000 · IT (SPDI) Rules 2011
| Requirement | Status | Notes |
|---|---|---|
| Basic privacy structure | Compliant | Meets baseline requirements |
| DPDP Act 2023 reference | Included | Data fiduciary obligations stated |
| IT Act 2000 / SPDI rules | Included | Sensitive data handling covered |
| Grievance officer clause | Included | Mandatory under IT rules |
| Cross-border transfer disclosure | Included | Cloud and third-party services disclosed |
| Legal basis for processing | Included | Four grounds as per DPDP Act |
| Children's privacy (under 18) | Compliant | Age restriction maintained |
| Data retention timeframes | Included | Aligned with Indian tax law (7 years) |
At Skanda AI Systems ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.skandaaisystems.com) or use our services.
Skanda AI Systems complies with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act"). As a "Data Fiduciary" under the DPDP Act, we process your personal data only for lawful purposes with your consent or for legitimate uses as defined under the Act.
By using our services, you consent to the data practices described in this Privacy Policy.
We collect information that you provide directly to us, including:
Certain information we collect, including GST numbers, PAN, and financial details, qualifies as sensitive personal data or information (SPDI) under the IT (SPDI) Rules, 2011. We collect such information only with your explicit written consent and only when necessary for providing our services.
We use the information we collect to:
We process your personal data on the following legal bases as required under the Digital Personal Data Protection Act, 2023:
| Legal basis | Description |
|---|---|
| Consent | Where you have given explicit permission for a specific purpose |
| Contractual necessity | To perform our services as agreed between us |
| Legal obligation | To comply with applicable Indian laws and regulations |
| Legitimate interests | For business operations, security, fraud prevention, and service improvement |
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction — in compliance with the IT (Reasonable Security Practices and Procedures) Rules, 2011.
We use encryption, secure servers, and access controls to safeguard your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We may transfer your personal data to servers or service providers located outside India, including cloud hosting platforms and analytics services. Such transfers are made only to entities that provide adequate data protection measures consistent with applicable Indian law. By using our services, you acknowledge and consent to such transfers.
Under the Digital Personal Data Protection Act, 2023, the IT Act 2000, and applicable Indian law, you have the right to:
To exercise any of these rights, please contact our Grievance Officer as detailed in clause 12.
We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. The types of cookies we use include:
| Cookie type | Purpose |
|---|---|
| Essential cookies | Required for the basic functioning of the website |
| Analytics cookies | Used to understand how visitors interact with our website (e.g. Google Analytics) |
| Marketing cookies | Used to deliver relevant content and track campaign effectiveness |
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described above.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. As a general guideline:
| Data category | Retention period |
|---|---|
| Client and business records | Minimum 7 years as required under Indian tax laws (Income Tax Act, GST Act) |
| Marketing and communication data | Until you withdraw consent or unsubscribe |
| Website technical data | Up to 12 months |
Upon expiry of the retention period, your personal data will be securely deleted or anonymised.
Our services are not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact our Grievance Officer immediately and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:
Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.
For general queries about this Privacy Policy or our data practices, please contact us:
Skanda AI Systems
Website: www.skandaaisystems.com
Email: info@skandaaisystems.com
Email: support@skandaaisystems.com
Phone: +91 77955 27555
Location: Bengaluru, Karnataka, India
This section is required under Rule 5(9) of the IT (SPDI) Rules, 2011 and the Digital Personal Data Protection Act, 2023. Every body corporate handling personal data under Indian law must appoint and publicly disclose a Grievance Officer.
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, Skanda AI Systems has designated a Grievance Officer to address concerns related to personal data processing.
| Designation | Grievance Officer, Skanda AI Systems |
| info@skandaaisystems.com | |
| Phone | +91 77955 27555 |
| Address | Bengaluru, Karnataka, India |
| Acknowledgement | Within 48 hours of receipt |
| Resolution | Within 30 days of receipt of complaint |
If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India (once operationalised under the DPDP Act, 2023) or approach any other competent authority under applicable Indian law.
This Privacy Policy was reviewed to align with the Digital Personal Data Protection Act, 2023 and IT Act 2000.
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